There’s a lot to consider when planning a private charter.
Here are some answers to our most Frequently Asked Questions.
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- Private Bus Charters
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- 1. Do your coaches have heating and air conditioning? Author: sbairbus 26.09.19
Yes.
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312 Times - 2. Do the windows open on the coaches? Author: sbairbus 26.09.19
No, windows only open in case of an emergency.
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313 Times - 3. Do your coaches have restrooms? Author: sbairbus 26.09.19
Yes, with the exception of our mini coaches.
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416 Times - 4. Do your coaches have reclining seats? Author: sbairbus 26.09.19
Yes, with the exception of our mini coaches.
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405 Times - 5. Do your coaches have large luggage bays? Author: sbairbus 26.09.19
Yes.
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358 Times - 6. Do your buses have wheel chair accessibility? Author: sbairbus 26.09.19
Yes with the exception of our mini buses.
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365 Times - 7. May we bring food to eat on board? Author: sbairbus 26.09.19
Yes. Please advise beforehand so we can provide you with multiple trash bags so you can keep the coach tidy.
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440 Times - 8. May we bring alcohol on board? Author: sbairbus 26.09.19
Yes, provided you are of legal age and agree to abide by the rules set by the driver. No glass containers will be allowed. A $500 security deposit will be required.
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487 Times - 9. May we smoke on board? Author: sbairbus 26.09.19
No. All Airbus vehicles are smoke-free.
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392 Times - 10. Do we tip the driver and how much should we tip? Author: sbairbus 26.09.19
Gratuities are not included in our rates but a 10-15% gratuity is typical and greatly appreciated by our drivers. We are happy to add the gratuity to your bill, or you may give it to the driver directly.
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482 Times - 11. Who will pay for parking, tolls, entrance fees or driver’s overnight accommodation? Author: sbairbus 26.09.19
All of these are the client’s responsibility. In some cases we can add this to your invoice.
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352 Times - 12. Is there a limit to how many hours we can use the driver in one day? Author: sbairbus 26.09.19
Yes. California law states that in any 24 hour period a driver may not drive for more than 10 hours without 8 hours rest, nor be on duty for more than 15 hours.
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429 Times - 13. If I direct a driver to park or stop illegally, will I be responsible for any citation received? Author: sbairbus 26.09.19
Yes.
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435 Times - 14. What forms of payment to you accept? Author: sbairbus 26.09.19
We accept all major credit cards, checks, e-checks and cash. A reservation is not confirmed until we have received a 50% deposit or valid credit card.
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527 Times - 15. Do you have a cancellation policy? Author: sbairbus 26.09.19
Cancellations within 14 days are subject to a 50% cancellation fee. Cancellations within 7 days are subject to a 100% cancellation fee.
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1019 Times - 16. Are elderly or infirm passengers able to board easily? Author: sbairbus 20.11.19
All of our coaches either “kneel” towards the curb, have stairs that slide down to the curb, or have step stools on board.
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